The New Garden Palace Hotel 3*
Main amenities
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Wi-Fi
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24-hour services
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Express check-in/ -out
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On-site Dining
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Air conditioning
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No pets allowed
Location
Located 4.7 km from the free-standing concrete Cairo Tower, The New Garden Palace Hotel Cairo is merely a 6-minute walk from Dok Dok Landing Stage. The hotel features 24-hour security, as well as general amenities such as currency exchange and a tour desk.
This 3-star hotel is just around the corner from the Felucca boat ride in the Garden City district. Central Bank of Egypt is 2.3 km from The Palace and Cairo International airport is 25 km away. The Lebanon Square is approximately 10 minutes away by car, and Saad Zaghloul underground station is within reach of the property.
Providing a separate toilet and a shower, some bathrooms have dryers and towels.
The restaurant Pizza Masters is located 50 metres away.
Review by hotel critic
A Cautionary Take on the Palace ExperienceDuring my recent stay at the Palace, I found myself grappling with a significant disconnect between luxury and value. While the hotel boasts a convenient location, the amenities I anticipated fell disappointingly short. Upon arrival, the room did exhibit cleanliness; However, essential features like heating and an operational flat-screen TV were lacking. Communication with the reception staff, although admirable in effort, often led to frustration due to language barriers, especially during the night. I couldn't help but feel that a hotel of this caliber should prioritize staff training to enhance guest experiences. The absence of basic comforts like air conditioning and the failure to address my concerns with room service were troubling. An inconvenience arose when I felt unsafe due to unsolicited knocks at my door, which were uncommunicated room changes. In the realm of travel, achieving a balance between cost and experience is key, and regrettably, the Palace did not deliver on that promise. For prospective guests, consider your options wisely; This establishment may not fully meet your expectations.
